First, I wanted to thank everyone who has been so supportive over the last year. Your purchases, your emails, your DM’s, your comments. We are so grateful for each and every one of you. We want to be here for years to come, and every single purchase you make helps ensure we will be.
5/14/21: We have updated the below following updates from local and national health authorities. We do have immunocompromised people on staff, and are proceeding with caution. We appreciate your understanding and support as we navigate the coming weeks.
At our stores, the health and safety of our customers and staff have always been of utmost importance. We follow all recommendations put forth by the KCMO, the CDC as as well as in consultation with medical professionals.
1. Masks: We require if you are visiting our shop to wear a mask. We have paper masks available for anyone who would like one. We also still sell fabric masks. Our staff will continue to wear masks when interacting on the sales floor.
2. We continue to sanitize any high-touch areas on a regular basis.
3. Shopping Options: We are pleased to continuing offering a variety of options for our local customers to meet your comfort level: delivery, curbside pickup (available anytime during open hours), and our usual free shipping for orders $50+ ($5 for orders under $50). We are also happy to continue offering 1:1 private shopping appointments as well as shopping via FaceTime. Don't hesitate to let us know how we can help make your visit as comfortable as possible.
A 1:1 shopping appointment can be booked by emailing us at email@example.com. They are available in thirty-minute increments and will be scheduled during closed hours. Please allow 24-hours notice when booking. We respectfully request if you make an appointment to please not cancel. Shopping via FaceTime is also available during any open hours. Feel free to text the shop ahead of time to confirm if a staffer is free.
We ask anyone who isn’t feeling well to please shop from the comfort of their home, either through our website or via FaceTime.
So many details and we appreciate you taking the time to read. We know this is a new normal for us all, and are grateful for your patience and support.
Best, Abby, Erin and the KATE team